1. Shipping Locations
Please contact us at [email protected] if you have any location-specific shipping inquiries.
2. Shipping Timeframe
- Standard Delivery: Orders are typically delivered within 5-7 business days from the date of confirmation.
- Remote Areas: Deliveries to remote or less accessible locations may take 7-10 business days.
- Orders are processed within 24-48 hours after confirmation.
3. Cash on Delivery (COD) Only
- We only offer Cash on Delivery (COD) as the payment method.
- Customers must have the exact amount ready at the time of delivery.
4. Order Processing & Tracking
- Once your order is confirmed, you will receive a confirmation message via email or SMS.
- We will provide tracking details (if applicable) once the order is dispatched.
5. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before order confirmation.
- We may offer free shipping promotions on select products or order values.
6. Delivery Attempts & Failures
- Our delivery partner will attempt two (2) deliveries. If unsuccessful, the order may be canceled.
- Customers must ensure someone is available to receive the package.
7. Damaged or Missing Items
- If your package arrives damaged or with missing items, report it to [email protected] within 48 hours with order details and photos.
8. Contact Us
For any shipping inquiries, email us at [email protected].
By placing an order with Quentin Gear Trends, you agree to this Shipping Policy.